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Do you love helping people find the perfect item for their homes? Then you will love working at Carolina Pottery! We are a main stop for many shoppers and pride ourselves on cultivating and conveying a fun and happy environment for all!

We are currently seeking Customer Service Associates for our Smithfield, NC location. You will be the face of our customers' positive shopping experience and dedicated to providing exceptional customer service.

Responsibilities:

Provide professional and excellent customer service.

• Greet Customers as they enter the store.
• Answer telephone with professional, friendly greeting; send calls to the appropriate department.
• Process Returns/Exchanges in accordance with Carolina Pottery Return Policy.
• Process tax exempt customer applications.
• Assist with customer complaints/issues.
• Assist cashiers as needed.
• Responsible for front line, ensuring checkout lines do not become too long.
• Maintain a professional, friendly demeanor with customers.
• Keep front end free of clutter (shopping carts, trash, etc.).
• Other duties as assigned.

Qualifications:

• Retail Experience Preferred
• Ability to prioritize responsibilities
• Must be reliable
• Must be able to work flexible hours including nights, weekends and holidays
• Must be able to pass a background check

Compensation:

$9.00 - $11.00

About Carolina Pottery:

Carolina Pottery was started in 1983 in Smithfield, North Carolina. With locations in North Carolina, South Carolina and Georgia, our vision is to provide our customers with the products they need to enhance their indoor and outdoor living experiences. Our stores feature the latest trends in home furnishings at everyday low prices. One visit and you'll see, there's more in store at Carolina Pottery!